Step by step

How DHUB actually works, in full detail.

The journey is different depending on whether you're looking for a place to live or listing one. Switch between the two below to see exactly what happens at each stage.

For tenants

From setting up your profile to a confirmed move-in.

Here is exactly what happens at each stage of finding, booking and moving into a place through DHUB.

Set up your profile

Create your account with your phone number or email, then connect your MTN Mobile Money or Orange Money wallet for direct, password-protected payments. Add your school, work and moving date, landlords see this when reviewing your requests.

  • Sign up with your phone number or email
  • Connect MTN MoMo or Orange Money
  • Add your school, work and moving date
Search with filters

Discover listings

Explore the interactive map across university hubs and city centers. Filter by budget, room style or Verified status, and review full interior photos, video walkthroughs and clear pricing with no surprise fees.

  • Search the map by budget and room style
  • Filter by Verified Badge status
  • Review photos, video and clear pricing
Search with filters

Ask questions, for free

Have a question before you commit? Ask it right in the app. There's no viewing fee and no need to travel across town just to find out a room is already gone.

  • Message a landlord directly from the listing
  • No viewing fees, ever
Search with filters

Request your booking

Found a room you like? Tap Request Booking. The landlord receives an instant alert along with your tenant profile to review.

  • Tap Request Booking on the listing
  • Track your request's status in the app
Search with filters

Wait for approval

The landlord reviews your profile and taps Approve to hold the room for you. You'll be notified as soon as a decision is made.

  • Notified the moment your request is approved
Search with filters

Pay to unlock

Tap Pay to Unlock and pay via MTN MoMo or Orange Money. Your deposit moves safely into DHUB Escrow, not to the landlord directly. Paying instantly unlocks the landlord's direct phone number, in-app messaging and the exact street location, and the room closes on the map so no one else can book it.

  • Pay through MTN MoMo or Orange Money
  • Deposit held in DHUB Escrow, not with the landlord
  • Phone number, messaging and exact address unlock instantly
Search with filters

Meet, inspect and move in

Use your unlocked address to meet the landlord, inspect your room and collect your keys. Once you're satisfied, sign the lease in person and tap Confirm Move-In inside the app.

  • Meet the landlord and inspect the room
  • Sign the lease and collect your keys
  • Tap Confirm Move-In in the app

Payout & receipt

Once the landlord also taps Tenant Has Moved In, DHUB releases the funds from escrow straight to their Mobile Money account and generates an official digital receipt for both of you. Support is available 24/7 in-app under Settings, or by email, if you ever need it.

  • Dual confirmation releases the payout from escrow
  • Official digital receipt for your records
  • 24/7 support under Settings, or at Dhubcmr@gmail.com

Ready to start looking?

Download DHUB and begin your search whenever you're ready.

Get the App
Get started

Now you know exactly how it works.

Get the app and take the first step, whichever side of the journey you're on.